Cancellations and changes
Draft for owner review; last updated October 2026. The terms that apply to your stay are the ones shown and accepted when you book. Questions? Email jaypore360@gmail.com.
1. Your rate decides your terms
Cancellation deadlines and charges belong to the room rate you choose and are shown before you pay. They're saved with your booking so they can't change afterwards.
2. Rooms booked online
Each rate on our booking page shows its own cancellation policy under Policies before you pay, and that policy applies to your booking. Your confirmation email from the booking page repeats it.
3. How to cancel or change
Contact us by email (jaypore360@gmail.com) or phone (+91 82 9046 3987) with your booking reference. We'll confirm the outcome, any charge and any refund in writing.
4. Experiences and transfers
Activities and transfers have their own terms, which may include non-refundable supplier costs. Cancelling a tour doesn't cancel your room, and cancelling your room means we'll review any linked services with you.
5. Refunds
Refunds go back to the original payment method once approved. The refund and the cancellation are tracked separately, and we'll tell you when each is complete.
6. Bookings made elsewhere
If you booked through another travel website, cancellations and refunds follow that website's process. We're still happy to help.
See also: Privacy · Terms · Cancellations